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Returns Policy

If the product you ordered was defective, or if there are errors or omissions in your order when you receive it, we will make every effort to replace it. Simply contact us at: customerservice@douglasjamescottrellstore.com 

or you may write to us at:

Douglas James Cottrell, Suite 230, 1255 Commissioners Rd West, London, Ontario, N6K 3N5, Canada 

or you may call us toll-free in North America at: 1-844-611-6917 (or locally 905-393-5104).

Otherwise, all sales are final.